Customer Support Agent HUB

Pertemps Southampton
📍 Southampton, Hampshire, United Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems.

This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.

Responsibilities as a Customer Support Agent:

Provide frontline support via telephone, email, and live chat

Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods

Book appointments and coordinate plans in line with operation...

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Job Details

  • Location Southampton, Hampshire
  • Job Type Full-time
  • Category other-general
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026