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Customer Support Agent - APAC

Formlabs
📍 Japan, Tokyo, Japan 💼 Full-time 🕒 Posted March 01, 2026
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Job Description

To reinvent an industry, you have to build the best team.

Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Our primary goal is to give our customers the best tools with an amazing experience. At Formlabs, that means answering every question, no matter how small, and providing the resources to empower our users to innovate and create.


If you love new technology and are a natural problem-solver and a great communicator in Japanese and English we want you on the Customer Service team.


The Job:

  • Support users in learning the ins and outs of 3D printing via phone and email 

  • Can go on-site fix missions to fix critical hardware issues

  • Make our business partners an expert in our product

  • Keep customers ridiculously happy

  • Feed customer reports back to our international eng...

    • Ready to Apply?

    Submit your application today and join our talented team at Formlabs.

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    Job Details

    • Location Japan, Tokyo
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date March 01, 2026
    • Application Deadline April 10, 2026