Customer Support Advisor (Debt Management)

honeycomb

📍 Dunmurry, Northern Ireland, United Kingdom 💼 Full-time 🕒 Posted June 23, 2026

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Job Description

Honeycomb is delighted to partner with a respected and long‑established banking organisation in Northern Ireland to hire a Customer Support Advisor on a 4-6 month temporary contract, based in Dunmurry. This is a fantastic opportunity to join a trusted institution known for delivering exceptional service and supporting customers across Northern Ireland with empathy, expertise, and care.
The Role

As a key member of the Customer Support Team, you will support customers through telephone‑based conversations, helping them understand their financial circumstances, offering clear guidance, and putting the right solutions in place.

Key Responsibilities
Proactively contacting customers by phone, in writing, and occasionally face‑to‑face to discuss financial solutions.

Identifying customers who may be experiencing financial difficulty or vulnerable circumstances and providing tailored advice.

Ensuring all work complies wi...

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Job Details

Location Dunmurry, Northern Ireland
Job Type Full-time
Category Information and Record Clerks
Posted Date June 23, 2026
Application Deadline August 02, 2026