Customer Supply Chain Specialist (Utrecht / 40K-50K)

• Oversee supply replenishment processes from daily order management to logistics fulfillment, ensure deliverable execution according to agreed SLA. Monitor daily order intake quality, including customer order first-time-right, order pattern, EDI and scheduling tool performance, and perform troubleshooting to mitigate order processing disruptions.


• Coordinate logistics capacity aligning to collaborative planning expectations with customers. Flag risks to internal and external stakeholders when service levels cannot be met, and constructively look for alternative solutions to achieve quick-wins and mid-term improvements.


• Work closely with CSC Collaboration Manager to align on customer forecast, supply commitment, service-level and logistics capabilities on a 13wks outlook basis.


• Subject Matter Expert of Distributors' operational performance (Order pattern, order optimization etc.) Deep understanding on cause and effect relationships of each n...

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