Customer Success Specialist (Product) - Onboarding & Support

SimplePractice
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

SimplePractice is seeking a Customer Success Specialist in Mexico City to enhance customer experiences through support and communication. You'll assist clients via phone, chat, and email while ensuring alignment with internal teams.

This full-time position requires availability for non-traditional hours, emphasizing customer needs and support effectiveness. A bachelor's degree and 1-2 years in customer service are essential, with a focus on empathy and technical proficiency.

Compensation is within the range of $241,900 — $302,400 MXN annually, with potential bonuses and overtime.

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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026