Job Description
Description
Customer Success is responsible for delivering a professional, efficient, and customer-focused service across all customer interactions. Acting as the first point of contact, the role supports customers throughout the transactional journey, ensures accurate and timely processing of quotations, orders, and Customer Change and Service Requests, and works closely with operational and internal teams to deliver a smooth customer experience.
The role plays a key part in ensuring customers find DeterTech easy to do business with while supporting revenue generation and maintaining high service quality.
Key Responsibilities
Customer Contact & Transactional Support
- Act as the first point of contact for customer enquiries, providing a friendly, professional, and responsive service.
- Conduct comprehensive off-site surveys for customers, assessing requirements and identi...
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Submit ApplicationJob Details
- Location Prestwick, Scotland
- Job Type Other
- Category Information and Record Clerks
- Posted Date June 19, 2026
- Application Deadline July 29, 2026