Customer Success Specialist - OTC

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What's the role

What you will be doing

Order Management:

• Place and amend orders, liaising with fuels & lubricants supply chain & credit service partners as required.

• Manage delivery of orders – take ownership of delivery status enquiries and troubleshooting; proactively track and update Business Partners as required

• Handle and resolve all queries from Customers.

• Schedule standard and non-standard orders

• Process Returned Product

Credit Management:

• Block Order Management – Monitor open orders, review order status and action ...

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Submit your application today and join our talented team at Shell.