Customer Success Specialist

Overview Join a fast-growing, Shark Tank India-featured startup that's redefining children's play through innovation and technology. Backed by a customer-first culture, we're building one of India's most exciting consumer brands with a mission to make learning through play more accessible. We're looking for a proactive and customer-focused Customer Success Executive who enjoys building strong customer relationships and ensuring a seamless post-sales experience. In this role, you'll act as the primary point of contact for customers after their purchase, helping resolve queries, coordinating with internal teams, and ensuring every customer has a positive experience with the brand. If you're someone who communicates well, enjoys problem-solving, and believes great customer service creates loyal customers, we'd love to hear from you. Key Responsibilities Serve as the primary point of contact for customers after the sale. Handle customer queries through calls, WhatsApp, email, and other com...

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