Customer Success Specialist

Mercor
📍 Chicago, Illinois, United States 💼 Full-time 🕒 Posted June 09, 2026

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Success Engineer (India)
Type: Contract
Compensation: $20,000–$35,000
Location: Remote

Role Responsibilities

  • Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects.
  • Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand produ...

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Job Details

  • Location Chicago, Illinois
  • Job Type Full-time
  • Category computer-and-mathematical
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026