Customer Success & Retention Specialist

Ueni Ltd
📍 Ciudad de México, Ciudad de México, Mexico 💼 CDI 🕒 Posted June 03, 2026

Job Description

We’re looking for a Customer Success & Retention Specialist who genuinely enjoys understanding people and building strong customer relationships. This role goes beyond reactive support — we want someone proactive, empathetic, and capable of turning challenging customer conversations into opportunities to build long-term trust and retention.

This is a customer-centric, multichannel role focused on proactive engagement and retention across phone, chat, and email.

Please note that only candidates based in Latin America will be considered for this position.

Working Hours: Monday to Friday with one working w...

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Job Details

  • Location Ciudad de México, Ciudad de México
  • Job Type CDI
  • Category Business Operations Specialists
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026