​Customer Success/ Project Manager

Own and lead multiple, simultaneous customer engagements implementing Applause’s SaaS digital quality testing solution

Develop strong customer relationships that enable Applause to become a trusted adviser for our customers’ executives and stakeholders

Create management, execution and communication plans and processes

Provide both engagement and testing strategy leadership to customers

Analyze test data and provide research of coverage from multiple sources including our community of testers, environments and devices to show maximum value to customers

Gather testing requirements from client and translate into actionable testing projects

Leverage our community of testers around with world to form teams focused on exceeding customer expectations

Ensure customer and project success by managing completion of deliverables,...