Customer Success Operations Coordinator

Responsibilities:
● Manage and update internal databases and tracking tools that are used by the wider Customer Success team
● Work with Production team to create our advertiser’s promotional placements to be published on Forbes Health     properties
● Support Customer Success Manager in onboarding and executing new customer initiatives
● Manage collection of creative assets, tracking, and ad verification from clients/agency contacts and coordinate       with Customer Success Manager
● Audit existing partner placements to optimize performance and monetization and to drive revenue growth
● Project manage and coordinate with internal teams on all necessary elements for campaign execution
● Work with internal teams on billing reconciliation and revenue tracking/forecasting

Requirements:
● Customer experience advocate with an entrepreneurial spirit who thrives in a team, goal-oriented environmen...

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