Customer Success Officer - Escalations - PERMANENT work from home, morning shift

Get My Course
📍 Manila, Metro Manila, Philippines 💼 Full-time 🕒 Posted July 06, 2026

Job Description

Job Description

This is a remote position.

Role Title: Customer Success Officer (CSO)
Type: Full Time
Rate: 50k PHP

Role Overview
The Customer Success Officer is responsible for handling inbound and outbound customer interactions, ensuring a smooth customer experience from inquiry to resolution. This role also manages escalations—resolving complex issues, protecting the brand, and ensuring customer satisfaction while supporting revenue goals (e.g., payments and retention).

Key Responsibilities
1. Customer Support (Day-to-Day)

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Job Details

  • Location Manila, Metro Manila
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 06, 2026
  • Application Deadline August 15, 2026