Customer Success Manager

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity upskilling and readiness. Get ready for an exciting adventure into the world of cybersecurity!

The core mission of the Customer Success Manager:

Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they’re seeing measurable value, adopting new content and features, and growing with the platform. (OKRs: GRR, NRR, NPS). You will help shape CS processes and partner cross-functionally to ensure the voice of the customer is heard across the company.

Location & Work Mode:

The fellowship you’ll be joining:

The team consists of experienced members of various technical and non-technical backgro...

Ready to Apply?

Submit your application today and join our talented team at Hack The Box.