Customer Success Manager, SMB

black.ai
📍 toronto, on, Canada 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Location

Toronto

Employment Type

Full time

Location Type

Hybrid

Department

Customer Success

Compensation

  • CA$105K – CA$118K • Offers Equity • Offers Commission

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re ...

Ready to Apply?

Submit your application today and join our talented team at black.ai.

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Job Details

  • Location toronto, on
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026