Customer Success Manager

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, partners, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in LSEG services and solutions, apply all licenses and collaborate with other LSEG partner teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements. Collaborate with client application owners to ensure they are getting the most from our data.
• Document and share insight around their usage versus contract. Monitor and evaluate usage data, account health and growth opportunities to build measurable insights.
• B...

Ready to Apply?

Submit your application today and join our talented team at Dormont Manufacturing Co.