Customer Success Manager - Senior (OTC ) REF4477F

Deutsche Telekom IT Solutions HU

📍 Szeged, Csongrád, Hungary 💼 Full-time 🕒 Posted February 27, 2026

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Job Description

Job Description
Your Key Responsibilities
As a Customer Success Manager for Open Telekom Cloud (OTC), you will:
Be the go-to Open Telekom Cloud expert, leveraging your cloud expertise to provide customers with reliable guidance and drive business growth.
Offer tailored advice to customers, assisting with their first-time use of OTC or enhancing their ongoing cloud performance through consumption growth and upselling strategies.
Proactively engage customers to prevent churn, using analytical insights and management expertise to ensure satisfaction and success.
Leverage technical know-how to improve both customer satisfaction and organizational efficiency.
Liaise with cross-functional teams to translate customer requirements into actionable feature requests.
Actively contribute to the vertical squads within Open Telekom Cloud.
Collaborate on the optimizatio...
            

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Job Details

Location Szeged, Csongrád
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date February 27, 2026
Application Deadline April 08, 2026