Customer Success Manager

CarNow
📍 San Antonio, Texas, United States 💼 Full-time 🕒 Posted June 08, 2026

Job Description

Customer Success Manager

 

A Customer Success Manager (CSM) is the primary point of contact for our dealer accounts, ensuring their success and satisfaction throughout the entire customer journey-from pre-launch activities to long-term retention. The CSM plays a key role in managing pre-launch activities, product launches, training sessions, technical support, ongoing account reviews and touchpoints, and driving retention efforts.

 

Responsibilities:

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Job Details

  • Location San Antonio, Texas
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026