Customer Success Manager

Solü Technology Partners
📍 rochester, ny, United-States 💼 Full-time 🕒 Posted June 09, 2026

Job Description

**This is a direct opportunity with our partner and is not open to C2C. All candidates must be authorized to work in the US.


Job Summary


The Customer Success Engineer leads strategic customer engagements, supports enterprise onboarding and enablement, and partners cross-functionally with Sales, Product, Marketing, and Technology to drive adoption, retention, and expansion.

The principal objective of the Customer Success team is to foster renewals and growth while deepening customer value and understanding customer business needs.


Essential Duties

  • Develop and maintain a strong working knowledge of solutions, workflows, and customer use cases.
  • Lead product demonstrations, onboarding, customer training, and strategic account engagements across product lines.
  • Support the full customer lifecycle, including discovery, solution de...

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Job Details

  • Location rochester, ny
  • Job Type Full-time
  • Category Business Consulting and Services
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026