Customer Success Manager – Qualispace

Vertoz
📍 Navi Mumbai, Maharashtra, India 💼 Full-time 🕒 Posted July 22, 2026

Job Description

What we want:
You will be the technical owner of a portfolio of hosting and cloud customers — the single point of accountability for their technical queries, issue resolution, and overall satisfaction. Working closely with the Support and NOC teams, you will resolve and drive to closure everything from DNS and email issues to server performance and migration problems, ensuring customers stay healthy, informed, and confident in QualiSpace. This is a hands-on technical role, not a sales role: success is measured in resolution quality, SLA adherence, CSAT, and retention through service excellence.

Who we are:
Vertoz (NSEI: VERTOZ), an AI-powered MadTech and CloudTech Platform offering Digital Advertising, Marketing and Monetization (MadTech) & Digital Identity, and Cloud Infrastructure (CloudTech) caters to Businesses, Digital Marketers, Advertising Agencies, Digital Publis...

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Job Details

  • Location Navi Mumbai, Maharashtra
  • Job Type Full-time
  • Category Operations Specialties Managers
  • Posted Date July 22, 2026
  • Application Deadline August 31, 2026