Customer Success Manager

Intellyse is a Swiss startup (ETH & HSG spin-off) using GenAI to audit and control freight invoices — road, ocean, air — for the companies that pay them. We turn freight data into recurring savings for shippers, and support clients on procurement and spend optimisation decisions. We're past 10 paying clients and growing fast.

How we create value:

• Recover overcharges through credit notes.
• Identify uncontracted spend and cover it with rate-card rates to create recurring savings.
• Optimise currency exchange rates.
• Prevent leakage through optimal carrier allocation.

We're hiring our first Client Success Manager to own the client relationship end-to-end: onboard them, run the project, and make sure they see — and feel — the ROI. You bring the freight and procurement expertise our clients have told us they want from a partner.

What you'll do

• Own onboarding and implementation for new clien...

Ready to Apply?

Submit your application today and join our talented team at Intellyse.