Customer Success Manager

DMAIC Academy & Consultancy
📍 not specified, assam, India 💼 Full-time 🕒 Posted June 06, 2026

Job Description

We're Hiring: Customer Success Manager (KPI-Driven Role)

Location: Bangalore Hyderabad Mumbai

Experience: 4-8 Years

Accounts: 1 Large Enterprise + 2 Small/Mid Customers

Are you a strategic account manager who thrives on growth, expansion, and measurable impact. We're looking for a Customer Success Manager who can drive revenue growth, product adoption, and long-term customer value across enterprise and mid-market accounts.

Role Objective

Drive account growth, product adoption, and revenue expansion through structured account mining and farming strategies. Ensure seamless implementation and scaling of Berri Suites within assigned customers.

Key Performance Indicators (KPIs)

1️ Revenue Growth & Account Expansion (30%)

  • Achieve defined QoQ revenue growth
  • Identify & close expansion opportunities each quarter
  • Increase wallet share within enter...

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Job Details

  • Location not specified, assam
  • Job Type Full-time
  • Category Call Centre / CustomerService
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026