Customer success manager

Nemetschek Group
📍 Mumbai, Maharashtra, India 💼 Full-time 🕒 Posted March 02, 2026

Job Description

We’re looking for a tech-savvy, customer-focused professional to own the full lifecycle of Bluebeam solutions — from presales consulting to post-sales implementation and customer success.
What You’ll Do
Partner with Sales Teams (Direct/Channel Partner/Enterprise) to deliver impactful demos, POCs, and solution designs.
Lead onboarding, configuration, and training for Bluebeam Revu & Studio.
Troubleshoot issues and ensure seamless adoption.
Drive customer satisfaction, retention, and upsell opportunities.
Act as the trusted advisor for AEC/EPC/Manufacturing clients, aligning solutions to business goals.
What You Bring (Essentials)
Bachelor’s Degree/Diploma in Engineering, Information Technology, Architecture, or related field.
2–5 years in presales, technical consulting, or customer success.
Strong knowledge of Bluebeam workflows in AEC/EPC/Manufacturing.
Excellent presentation & communication skills.
Problem-solving mindset with a customer-first appro...

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Job Details

  • Location Mumbai, Maharashtra
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026