Customer Success Manager

Pavago
📍 Mexico, Mexico, Mexico 💼 Full-time 🕒 Posted June 12, 2026

Job Description

💼 Customer Success Manager (CSM) – SaaS / B2B Accounts

Full-Time | Remote | U.S. Business Hours

🚀 About the Role

We’re hiring a Customer Success Manager (CSM) for one of our growing clients.

This role is ideal for someone who enjoys:

  • Building strong client relationships
  • Driving renewals and account growth
  • Solving problems proactively
  • Acting as a trusted advisor to customers

You’ll own a portfolio of client accounts and help customers get maximum value from the platform while improving retention, satisfaction, and expansion revenue.

💻 What You’ll Do

Client Onboarding & Adoption

  • Lead onboarding sessions and product training
  • Help clients successfully implement and adopt the platform
  • Track onboarding progress and identify usage gaps early

Ready to Apply?

Submit your application today and join our talented team at Pavago.

Submit Application

Job Details

  • Location Mexico, Mexico
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026