Customer Success Manager JOSCAR

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Service Delivery Manager

Job title: Service Delivery Manager

Location

Blended working between Kemp House, Chawley Park, Oxford and working from home (Monday-Wednesday in the office)

Reporting to

Head of JOSCAR (UK)

Job summary

To manage and grow the relationships with multiple buyer organisations, strengthening the relationship with key stakeholders across the business. Ensure the successful completion of suppliers through the onboarding process and remaining within the system during renewal.

Key Responsibilities and Requirements

Manage several customer accounts through:

Customer Success and Service Delivery

• Create an engaged relationship with your Buyer customers to maximise customer success and service delivery.
• Liaise with our customer service teams to ensure...

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