Customer Success Manager (Global Remote | SaaS)

Passion.io
📍 Cape Town, Western Cape, South Africa 💼 Full-time 🕒 Posted June 30, 2026

Job Description

Empower creators. Champion their success. Scale impact. 💥

We’re Passion.io -  and we’re on a mission to make the world more confident and passionate. Our app-building platform helps 15,000+ Creators share their brilliance with over200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who’s obsessed with outcomes, retention, and making creators feel like they’ve found their people.

But…..  This isn’t your average CSM role. 

You won’t just be responding to tickets or sending check-ins -  you’ll be an activation and retention strategist, guiding high-impact creators through their app journey and helping them grow their business from idea to income.

🎯 What You’ll Actually Be Doing

💡 Your zone of genius: onboarding + retention + strategic touch-points.  <...

Ready to Apply?

Submit your application today and join our talented team at Passion.io.

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Job Details

  • Location Cape Town, Western Cape
  • Job Type Full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date June 30, 2026
  • Application Deadline August 09, 2026