Customer Success Manager

Baker Hughes

📍 Florence, Tuscany, Italy 💼 Full time 🕒 Posted March 01, 2026

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Job Description

Do you enjoy working with cutting-edge technology?
Would you like to help shape the future of our global energy?
Join our Team!
We are looking for a  to join our team and ensure our customers achieve maximum value from our digital products and services. As a CSM, you will act as a trusted advisor, driving adoption, engagement, and long-term satisfaction. You’ll work closely with customers to understand their goals, provide strategic guidance, and help them succeed.
In this role, you will be responsible for:
Customer Onboarding: Guide new customers through implementation and onboarding to ensure a smooth start.
Relationship Management: Build and maintain strong, long-term relationships with key stakeholders.
Product Adoption: Drive product usage and adoption by educating customers on features and best practices.
Account Growth: Identify upsell and cross-sell opportunities in collaboration with the solution ar...
            

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Job Details

Location Florence, Tuscany
Job Type Full time
Category Business Operations Specialists
Posted Date March 01, 2026
Application Deadline April 10, 2026