Customer Success Manager – Digital and Scale

Corilus
📍 Gembloux, Walloon Region, Belgium 💼 Full-time 🕒 Posted June 06, 2026

Job Description


Challenge?



  • Design and manage 1-to-many customer success programs (digital onboarding journeys, email campaigns, webinars, academy). 
  • Monitor customer health through usage analytics, satisfaction scores, and engagement KPIs, help us reshape that we identify risk and opportunities.  
  • Identify triggers for upsell, cross-sell, and churn risk, and implement playbooks for each scenario. 
  • Intervene 1:1 with high-potential or a...

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Job Details

  • Location Gembloux, Walloon Region
  • Job Type Full-time
  • Category Business Operations Specialists
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026