Customer Success Manager

REKLUT

📍 Costa Rica, Costa Rica, Costa Rica 💼 Full-time 🕒 Posted February 18, 2026

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Job Description

Job Description: Customer Success Manager
Role Overview: As a Customer Success Manager, you will hold a strategic position as a trusted consultant for our clients and partners, ensuring their success with our services. This role is accountable for the growth of key accounts, managing client relationships, and developing success plans that align with clients’ critical success factors.
Responsibilities:
Customer and Partner Success:
Key Account Growth: Drive and manage relationships with key accounts. Develop success plans outlining critical success factors and recommending Marketing Automation best practices. 
Project Management: Oversee project plans with delivery teams, ensuring quality standards and client satisfaction. Monitor task completion and achieve project milestones. 
Sales Activities: Perform sales presentations and drive contract negotiations. Identify potential additional rev...
            

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Job Details

Location Costa Rica, Costa Rica
Job Type Full-time
Category Business Operations Specialists
Posted Date February 18, 2026
Application Deadline March 30, 2026