Customer Success Manager at Suger

Drive customer success with Suger as a Customer Success Manager, focusing on implementation and training in a hybrid work model. Shape revenue workflows across multiple cloud platforms while enabling customer growth.
In this pivotal role, you will ensure the proper adoption and scalability of critical revenue workflows for Suger’s clients. Collaborating closely with B2B customers, you will enhance both customer and AI agent performance through effective training. This hands-on position requires technical aptitude while shaping the product’s learning from user behavior.
Key Responsibilities:
• Own the full customer implementation lifecycle
• Lead customer training and enablement sessions
• Ensure effective adoption of cloud marketplace workflows
• Capture and systematize customer learnings
• Build repeatable processes to enhance product execution
Requirements:
• Proven experience in customer success management
• Strong technical and systems-oriented mindset...

Ready to Apply?

Submit your application today and join our talented team at Suger.

Submit Application