Customer Success Manager, Amazon Manufacturing Services

Description
We're looking for a Customer Success Manager who will be the connective tissue between our team and the internal customers we serve. This person will own the full lifecycle of customer engagement — from intake and validation through delivery and follow-up — while proactively identifying new teams that could benefit from our prototyping, design, and engineering services.
This is not a passive support role. You'll look around corners, anticipate needs, and find opportunities to grow our impact — all while being thoughtful about where to focus. You are approachable, resourceful, and coachable: you know when to dig in independently and when to identify the right people to move things forward.
The ideal candidate is adaptable and resilient — energized by ambiguity and shifting priorities rather than overwhelmed by them. You are a self-starter who finds the work without being told, a strong communicator who tailors your message from engineers to leadership, and a fast le...

Ready to Apply?

Submit your application today and join our talented team at Amazon.

Submit Application