Customer Success Manager, AI & Automation

We will be accepting applications until Sunday, July 12th

About Us

We believe feedback at work should be simple, useful, and continuous.

Small Improvements helps companies like Trivago, Blue Bottle Coffee, Whoop, and Zapier build feedback and performance processes that teams actually use, from day-to-day conversations to performance reviews, objectives, and development.

Our platform brings everything into one place, making it easier for teams to stay aligned, track progress, and turn feedback into action. We're also thoughtfully incorporating AI to support this, helping teams write better feedback, surface insights, and reduce manual work, without adding noise or complexity.

We're a small, thoughtful team of 19, mainly based in Berlin with colleagues in the US. We care deeply about building a product that solves real problems for our customers while ...

Ready to Apply?

Submit your application today and join our talented team at Small Improvements.