Customer Success

Customer Success & Product Operations Specialist

**Malaysia or Indonesia** (Remote / Hybrid — Klang Valley or Greater Jakarta preferred)

**Fr8Labs**

**Experience:** 1–2 years in B2B SaaS, Implementation, Product Ops, or Customer Success

About Fr8Labs

Fr8Labs builds smart, connected systems that power logistics and supply chain operations for businesses across Asia. Our platform helps freight forwarders, logistics providers, and enterprises automate workflows, gain visibility, and streamline financial operations.

We operate like a modern product company — lean, iterative, and deeply customer-driven. If you enjoy breaking down workflows, improving systems, and helping users adopt technology that actually solves problems, this role is a great fit.

**We're an AI-first company.**

We value curiosity, experimentation, and the ability to use AI as leverage — not decades of seniority. Every team member uses AI t...

Ready to Apply?

Submit your application today and join our talented team at FR8Labs.