Customer Success Engineer

Job Profile Overview:

The Engineer – Customer Success Assurance is responsible for contributing to revenue generation for spares, AMC’s and service PO’s, oversee after-sales service activities within a defined geographical region, ensuring smooth support, maintenance services, and customer satisfaction for pharmaceutical and biopharmaceutical equipment. The role focuses on customer retention and coordination with the stakeholders.

Education: BE, B Tech. (Mech., Chem., Instru., Biotech)

Years of Experience: 2 to 3 Years

Work Location: North West / South East

Travel Requirement: Yes, Extensively.

Accountable &Responsible for:

1. Visit customer sites, understand requirements, and coordinate with the back-end team for offer submission.
2. Support revenue generation through A...

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Submit your application today and join our talented team at DDE Bioengineering Pvt. Ltd..