Customer Success Director - CX

• Lead business that shapes the customer experience for global enterprise clients
• Drive strategy, performance, and innovation across customer success

About Our Client

The hiring organization is a global technology provider recognized for its customer engagement and workflow solutions across enterprise markets. The company operates in a fast‑paced, high‑growth environment, with teams distributed worldwide and a strong culture of collaboration, continuous development, and innovation. Employees enjoy modern hybrid work options, diverse career pathways, and the chance to contribute to transformation at scale.

Job Description

• Lead and develop a multi‑layered Customer Success organization-including managers, technical experts, and account owners-to deliver best‑in‑class service.
• Build long‑term customer relationships, deepen product adoption, and identify opportunities to improve customer outcomes.
• Driv...

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