Customer Success Director

REKLUT

📍 Costa Rica, Costa Rica, Costa Rica 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

Job Title: Customer Success Director
As the Customer Success Director, you will oversee the success, growth, and account management of your assigned accounts. Acting as a trusted advisor, you will provide recommendations on demand generation strategies, marketing technologies, and reporting. Your role includes managing internal teams of Client Success Managers and Account Executives, ensuring their development and success. You will collaborate closely with the GVP of Client Services and Regional Director to handle billing, invoicing, renewals, and technical or relationship issues.
Key Responsibilities:
Build and maintain strong relationships to retain and grow existing accounts.
Develop and own Account Plans to protect revenue and identify growth opportunities.
Advise clients on best practices for lead management, campaign strategies, database health, and reporting.
Conduct Quarterly Business Reviews to report on ...
            

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Job Details

Location Costa Rica, Costa Rica
Job Type Full-time
Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted Date March 01, 2026
Application Deadline April 10, 2026