Customer Success Coordinator

Description
Help Clients Get the Most From Their Investment

A rapidly growing software company is seeking a Customer Success Coordinator to support client onboarding, account management, and customer retention initiatives. This role is ideal for someone who enjoys relationship building and helping customers achieve success while working in a collaborative technology environment.

The successful candidate will work closely with sales, implementation, and support teams to ensure clients receive exceptional service and ongoing support.

Key Responsibilities

Customer Relationship Management

+ Serve as a primary point of contact for assigned accounts

+ Assist clients with onboarding and implementation processes

+ Schedule and coordinate customer training sessions

+ Monitor customer satisfaction and engagement levels

+ Escalate technical issues to appropriate teams

Administrative & Project Support
...

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