Job Description
The CSA I role will be the key counterpart of the Customer Success Manager. The ideal candidate will have experience in Account Management, Sales, or Customer Service environments, with a proven ability to achieve targets and adhere to service level agreements and will be Customer Success Consultant . They should excel in developing and communicating practical plans to enhance client satisfaction and profitability.
This role offers an opportunity for a motivated individual to contribute to our team’s success by ensuring exceptional service delivery and client satisfaction.
Responsibilities:Manage day- to day case inquiries, meeting established service levels. Provide prompt follow-up and keep customers informed of request progress. Ensure timely delivery of reports and information requests, maintaining updated details and meeting SLAs. Handle escalations effectively Prepare reports on a weekly, monthly an...
This role offers an opportunity for a motivated individual to contribute to our team’s success by ensuring exceptional service delivery and client satisfaction.
Responsibilities:
Ready to Apply?
Submit your application today and join our talented team at First Advantage.
Submit ApplicationJob Details
- Location bengaluru, karnataka
- Job Type Full-time
- Category Other-General
- Posted Date June 26, 2026
- Application Deadline August 05, 2026