Job Description
6154 - Roanoke - 2839 Peters Creek Road NW, Roanoke, Virginia, 24019-3511
CarMax, the way your career should be!
**About this job**
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
**What you will do – Essential Responsibilities**
+ Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
+ Conduct vehicle condition assessments by collecting, rec...
CarMax, the way your career should be!
**About this job**
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
**What you will do – Essential Responsibilities**
+ Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
+ Conduct vehicle condition assessments by collecting, rec...
Ready to Apply?
Submit your application today and join our talented team at CARMAX.
Submit ApplicationJob Details
- Location Roanoke, VA
- Job Type Full-time
- Category other-general
- Posted Date June 06, 2026
- Application Deadline June 11, 2026