Customer Specialist, Full Time

CarMax
📍 Rochester, New York, United States 💼 Full time 🕒 Posted June 19, 2026

Job Description

6043 - Rochester - 3600 West Henrietta Rd, Rochester, New York, 14623

CarMax, the way your career should be! 

 

Position Overview

As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.


Why CarMax?


At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us d...

Ready to Apply?

Submit your application today and join our talented team at CarMax.

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Job Details

  • Location Rochester, New York
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026