Customer Solutions Expert (Chat)

TP
📍 India, India, India 💼 Full-time 🕒 Posted February 26, 2026

Job Description

TP is hiring for fresher. We have excellent opportunity for fresher (Graduate/ Undergraduate)


Job Title: Chat Support Executive / Chat Support Representative

Job Summary:

We’re looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experience—without phone calls.

Key Responsibilities:

  • Respond to customer inquiries via live chat in a timely and professional manner
  • Resolve product, service, or account-related issues accurately
  • Provide clear information about products, services, and policies
  • Escalate complex issues to the appropriate team when needed
  • Maintain detailed and accurate chat records
  • Meet response time, quality, and customer satisfaction targets
  • Follow company gu...

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Job Details

  • Location India, India
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date February 26, 2026
  • Application Deadline April 07, 2026