Customer Solutions Consultant

⚡ Your Role: The Heart of Customer Solutions

The energy industry is changing fast, and Red Energy, proudly 100% Australian owned by Snowy Hydro, is committed to being the retailer that puts their customers first. As the winner of 14 consecutive Canstar Blue Awards, we uphold a standard of excellence, and that's where you come in.

We're looking for an empathetic problem-solver and a critical thinker. You'll be the voice of Red Energy, owning complex customer issues and providing customer focused resolutions. This is a crucial role for someone who wants to leverage their skills to provide dedicated support during challenging times and be essential to the success of our reputation.

🚀 The Day-to-Day: Your Contribution & Impact

• Conflict Diffuser & Problem Owner: You'll manage a high volume of calls, using active listening to quickly get to the heart of customer issues, skillfully diffusing tricky conversations, and driving solutions from st...

Ready to Apply?

Submit your application today and join our talented team at Red Energy.