Customer Services Team Leader - Chief Executive - Customer services

Voice & Blended Process Location: Mumbai
Experience: 0-2 Years
Employment Type: Full-Time
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Pune. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.
Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
Resolve customer complaints and escalate complex issues when required.
Provide product, service, and process-related information to customers.
Follow company policies, quality standards, and customer service guidelines.
Meet individual and team performance targets.
Build and maintain positive customer relationships.
Graduate/Undergraduates can apply (depending on company requirements).
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