Customer Services Specialist

Confidential

📍 Heredia, Heredia, Costa Rica 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

Job Title: Customer Services Specialist
Location: Ultralag, Heredia
Education: High School Diploma preferred
Experience: At least 1 year of experience in phone call management, front-line IT, or support environment
No of Openings: +1
 
Summary
The Customer Services Specialist is responsible for coordinating communication, planning, and scheduling of Field Replaceable Units (FRU), Customer Replaceable Units (CRU), and replacement fulfillment activities with third-party vendors. This role supports customers, partners, and technical support teams to ensure non-disruptive execution of replacement processes while meeting contractual SLA requirements.
 
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Job Details

Location Heredia, Heredia

Job Type Full-time

Category Information and Record Clerks

Posted Date June 04, 2026

Application Deadline July 14, 2026