Customer Services Portfolio Manager

Make a real difference for millions of customers 

At EDF, our purpose is simple – to help our customers thrive. In our Portfolio Service & Experience team, you’ll play a key role in delivering outstanding service to business customers and partners, making sure every interaction counts. 

This is your chance to lead, shape, and inspire a high-performing team, while owning the end-to-end experience for a portfolio of brokers, consultants, and strategic customers. 

What You’ll Be Doing 

As a Customer Service Portfolio Manager, you’ll lead from the front – driving performance, building relationships, and creating exceptional experiences. You’ll: 

• Take full ownership of the customer journey, ensuring seamless service across all channels
• Lead and develop a hybrid onshore/offshore team (approx. 11–15 people), creating...

Ready to Apply?

Submit your application today and join our talented team at EDF UK.