Customer Services - nights

Customer Services - nights

Rawtenstall

4 on 4 off - 12.30  -  8PM

DBS required

£12.77 per hour

About the Role

We’re currently recruiting a Evening Customer Service Advisor to support one of our clients based in Rawtenstall. This role is based on a small, friendly contact centre and involves taking inbound calls from customers who require immediate support—often in urgent or potentially life-threatening situations.

Our client provides critical assistance to a wide range of individuals, many of whom rely on swift and compassionate responses during times of crisis.

What You’ll Be Doing

As a Night Customer Service Advisor, you’ll be the first point of contact, answering calls promptly—ideally within three rings. Using a structured script, you’ll assess the urgency of each situation and provide calm, clear guidance to the caller.

You could be responding to situations such as:

A triggered fire alarm requiring you to...

Ready to Apply?

Submit your application today and join our talented team at Mpeople Recruitment Yorkshire.

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