Customer Services - inbound

Inbound Customer Service Specialist

Location: Bedford (Office-based)

Working hours: Monday to Friday - (working the following shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm)

Pay rate: £13.54 per hour
Contract: Temporary
Start Date: Monday 15th June

About the Role

We are seeking a Customer Service Specialist to join the busy customer services team within a large, well-established corporate organisation. This is a fantastic opportunity to support with incoming, phone-based bookings.

You'll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.

Key Responsibilities

Liaise with customers via phone and email to book appointments
Multi-task across administrative and customer service duties.What We're Looking For

Solid Customer Service experience with some admin experience
Excellent IT skills
Ability t...

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