Customer Services Coach

What is the job role?

Join Us as a Customer Service Coach – Make a Real Difference!

1XFull Time Permanent 

Are you passionate about customer service? Do you thrive on coaching and supporting others to reach their full potential? If so, we have the perfect role for you!

We’re looking for an enthusiastic and inspiring Customer Service Coach to join our Improvement and Development team on a full-time basis. This is a fantastic opportunity to shape the future of customer service within our organisation and ensure that every interaction leaves a positive impact.

Why This Role?

✔ Lead and Inspire – Promote a customer-first culture and empower individuals to excel.
✔ Make a Difference – Help drive continuous improvement and innovation in customer service.
✔ Support & Coach – Work closely with team members, offering guidance and training to elevate standards.
✔ Collaborate for Success – Partner with leade...

Ready to Apply?

Submit your application today and join our talented team at Coventry City Council.