Customer Services Assistant PT 5.75hrs - Springfields Designer Outlet, S... Business Operations[...]

Purpose of the Role

We are seeking a proactive and detail-oriented Customer Services Assistant to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support to ensure a positive and satisfying experience. This role requires excellent communication skills, a patient and empathetic approach, and the ability to work effectively in a fast‑paced environment.

The position requires working every other weekend: Saturdays 10:00–16:00 and Sundays 10:30–16:00. Some additional weekend coverage may be required to cover the other Customer Services Assistants’ holidays.

Key Responsibilities

• Manning our Information Point during our busiest trading period, responding to customer inquiries and concerns via phone and email.
• Greeting coaches and passengers, providing accurate and comprehensive information about products and services within the Centre.
• Assisting with c...

Ready to Apply?

Submit your application today and join our talented team at Savills Company.