Customer Service Technician

Brightspeed
📍 Kinston, North Carolina, United States 💼 full-time 🕒 Posted June 10, 2026

Job Description

Job Description

Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas.  In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. 

As a Customer Service Technician your responsibilities will include: 

  • Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
  • Performing maintenance and repair on outside plant facilities
  • Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vau...

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Job Details

  • Location Kinston, North Carolina
  • Job Type full-time
  • Category Electrical and Electronic Equipment Mechanics, Installers, and Repairers
  • Posted Date June 10, 2026
  • Application Deadline July 20, 2026